Privacy Policy

Last updated: October 20, 2023

1. Introduction

As part of our daily business operations, we collect personal information from our users and prospective users to provide them with our web-based service, Coin Factory. We are committed to protecting your personal data, and your privacy is of utmost importance to us. This Privacy Policy ("Policy") applies to the processing of personal data by Coin Factory ("Company," "we") in connection with the use of our services and the visit or use of the internet website, the address of which is [] (hereinafter "Website") to the extent related to services.

The Policy outlines the types of information we may collect from you when you access or use our Website and our practices for collecting, using, protecting, and disclosing that information. Additionally, the Policy informs you of your rights regarding the processing of your personal information. We regularly review this Policy to ensure it aligns with new obligations, technologies, changes in our business operations, and the evolving regulatory environment.

Please note that our Website is not intended for individuals under the age of 18 years, and we do not knowingly collect data related to minors.

2. Responsibilities and Data Controller

Coin Factory is responsible for data protection on the Website, unless expressly stated otherwise. You can contact us regarding data protection matters at

For conducting cryptocurrency transactions, we utilize third-party electronic wallet extensions, including but not limited to MetaMask (, Coinbase Wallet (, and wallets offered by WalletConnect ( These wallets and accounts are not operated or controlled by us from a legal or privacy perspective. All transactions on the platform are conducted in ERC-20 tokens based on the Ethereum blockchain.

3. How do we protect personal information?

We have implemented appropriate security measures, including technical and physical safeguards, to enhance the integrity and security of the personal information we collect and maintain. While we take these measures to protect your data, please note that no security measures are foolproof. In the event of a security breach, we will attempt to notify you electronically, and we may also post a notice through the Website.

4. Information we may collect about you

Coin Factory may collect and use information about its users that is essential to our operations and improves the user experience. The information we collect on our Website may include:

  • Browsing Information: Information about how you use services, including the features you utilize, collected to analyze user behavior and enhance services.
  • Communications with Support: Information related to your communications with our support staff concerning services, collected to monitor support staff quality and your interactions with us.
  • Technical Information: This may include your Ethereum wallet address, application programming interface (API) key, and network information regarding transactions.
  • Other Information: We may collect data when you provide it to us, for example, by entering information in a “Create token” form.

5. Disclosure of your personal information

We will not disclose your confidential information to third parties, except in circumstances where required by applicable laws, regulations, or our legitimate business interests. We will make such disclosures on a "need-to-know" basis, and we will notify the third party regarding the confidential nature of the information when applicable.

6. Your rights regarding your personal information

  • Access: You can request a copy of your personal information that we hold.
  • Update: You have the right to request updates to your out-of-date or incorrect personal information.
  • Delete: You can request the deletion of your personal information in certain specific circumstances.
  • Restrict: You can request restrictions on the way we process your personal information in specific circumstances.
  • Transfer: You have the right to request the transfer of your personal information to a third-party provider of services.
  • Object: You can object to our use of your personal information in certain situations where we process your data based on legitimate interests.

7. Cookies

When you use our Website, we may employ the standard practice of using cookies, flash cookies, pixel tags, or other tracking tools ("Cookies") to enhance your user experience and collect information about your usage of our Website.

8. Changes to the Policy

Coin Factory reserves the right to modify or replace this Policy at its discretion. In the case of material revisions, we will provide at least 30 days notice before the new terms take effect. Your continued use of the Website after this notice period constitutes acceptance of the revised Policy.

9. Contact

If you have questions, need to resolve a complaint regarding the Website, or seek further information about our services, please contact Coin Factory via email at